Students' Grievance Redressal Cell
Preamble
The students often find themselves in situations where they are lost and unable to understand how to cope up with the situation they are confronted with. These situations can be problems, difficulties and grievances related to academic and non academic matters. In such situations, they require support system, or someone in authority who will be able to provide desired help and guidance or a platform where they can approach with their problems and get the solution. This is essential for prompt redressal of grievances and to provide desired succor to the aggrieved students.
Objectives
- To streamline and strengthen mechanism of grievance reporting
- Redressal of grievances at various levels in stipulated time frame
- To create a healthy working atmosphere for students, staff and faculties
Name of Ombudsperson
Hon. Justice (Retd.) Shri Kishor f. Rohee
Email: - justicerohee@gmail.comSN. | Name | Designation | Post Held |
---|---|---|---|
1. |
Dr. Aarati Panchbhai |
Professor, Dept of OMR, SPDC |
Chairperson |
2. |
Dr. Ashish Anjankar |
Director, Students Welfare, DMIMS (DU) |
Member |
3. |
Dr. Manoj Chandak |
Dean, Sharad Pawar Dental College, Sawangi (Meghe), Wardha |
Member |
4. |
Dr. Irshad Qureshi |
Principal, Ravi Nair Physiotherapy College, Sawangi (Meghe), Wardha |
Member |
5. |
Dr. KTV Reddy |
Dean, Faculty of Engineering & Technology, DMIMS(DU) |
Member |
6. |
Mr. Vaibhav Tapase |
3rd Year MBBS Batch, JNMC |
Special Invitee (Students’ Representative) |
SN. | Name | Post Held |
---|---|---|
1 | Dr. Aarati Panchbhai | Prof, Convener |
2 | Dr. A. Kedia | Member, JNMC |
3 | Dr. S. Sedani | Member, SPDC |
4 | Mrs. Shamali Khobragade | Member, MGAC |
5 | Mrs. V. Taksande | Member, SRMMCON |
6 | Dr. V. Vardhan | Member, RNPC |
7 | Mrs. S. Lote | Member, DMCP |
8 | Dr. T. Balwir | Member, DMMC |
9 | Mrs. R. Satpute | Member, Allied Sciences |
10 | Mr. Litesh Tadas | Member, Allied Health Sciences |
11 | Mr. A. Gudadhe | Member, FEAT |
THE MECHANISM
To appropriately address the grievances or felt needs of the students, DMIHER (DU) has established a 5-Level/Tier Grievance Redressal Mechanism as:
- Level-l - HOD of concerned Department
- Level -ll - Institutional Grievance Redressal committee
- Level - lll - Grievance Redressal committee of the University
- Level – IV - Registrar, DMIHER (DU)
- Level – V - Vice-chancellor, DMIHER (DU) (Appellate authority)
Level-l : HOD/Conveners
The Head of the department is the first tier or level-I of the Grievance Redressal Mechanism for the students. The students can approach him with the grievances related to the subject/department concerned. He can effectively address to grievances of the students in relation to:- Attendance record and calculation of attendance.
- Unsatisfactory evaluation in formative examinations.
- Problems and difficulties regarding the subject concerned.
- Use of L.R.M.
- Any other grievance of similar nature.
The Heads of Departments shall encourage the students to approach him/her and solve the grievances appropriately. He will refer the issues which require intervention at the higher level and keep the record of redressal or referral of the grievances brought to his/her notice.
Level II- Institutional Grievance Redressal Committee
Every constituent college have a Level-II committee headed by the Dean/principal of the college. Two remaining members are nominated by him/her. The committee shall entertain grievances referred to it by HoDs or brought for redressal directly. The grievances that shall be entertained at this level include:- Re-examination for those who could not appear for the formative examination due
to genuine reasons. - Modifications in the time-table to suit the needs of the students.
- Request for change of batches for practicals/clinicals
Level III- Grievance Redressal Committee of the University
Datta Meghe Institute of Higher Education & Research (Deemed University) has an apex body for looking into the grievances of the students. It shall entertain all such grievances brought for its consideration either directly or referred by Institutional committees. The grievances should be supported by the documents wherever required. It shall have jurisdiction over all kinds of students’ grievances and its decision shall be final and binding.THE PATTERN OF WORKING
The students, with their grievances may first approach the concerned HoD who will try to address them or refer the matter to Institutional committee for further action. lt will dispose off the cases on merit with or without asking for documentary evidence, as the case may be. lt will refer to the higher forum the cases which are beyond its purview.
Contact Person
Dr. Aarati Panchbhai
Chairperson Grievance Redressal Cell
DMIHER (Deemed to be University), Wardha
Email : student.dmiher@gmail.com